Products
What is a HIDEAWAY Privacy Screen or Planter?
A HIDEAWAY Privacy Screen or Planter is an architecturally designed privacy panel, laser cut and fabricated from .100”/2.5mm thick high-grade powder-coated aluminum sheets. HIDEAWAY Screens were designed out of the need for privacy in our founder’s backyard; however, our screens have proven highly functional and practical. Our screens can also act as a wind barrier or fence, provide shade, enclose your barbecue, pool, or AC equipment, define a space, or act as a design feature.
How Do You Determine Privacy Values?
We meticulously analyze the open and solid spaces in the screen's design to determine the percentage of view blocked by our HIDEAWAY products. We begin by calculating the total area of the screen. Following this, we precisely measure the solid portions that obstruct visibility. The view blockage percentage is then derived by dividing the solid area by the total screen area and multiplying by 100. This calculation allows us to provide our customers with a clear and accurate understanding of the privacy level offered by our screens.
What are the dimensions of a HIDEAWAY Privacy Screen?
Our Screens are 36” W x 68” H / 91 cm W x 173 cm H , and weigh approximately 20-25 lbs. / 9-11 kg.
Our posts are 3" x 3" x 73" H / 8 cm x 38 cm x 185 cm H.
Our mounting brackets are 1" x 1" x 68" H / 3 cm x 3 cm x 173 cm H.
When installed at our typical configuration, the screens will finish at 72” / 189 cm above the ground surface. When installed, a 4” /10 cm gap is allowed at the bottom of the screens to allow for sweeping or shovelling below the screen.
How many screens do I need?
View our screen measurement guide here.
What size of pots can I use for my Planters or Privacy Planters?
Using a tray is optional. The rectangular planters and privacy planters can accommodate flower pots that are 12" / 30 cm in size, while the cube and rail height planters are suitable for 14" / 36" flower pots.
How many designs do you have?
We currently have five standard designs available for purchase on Costco Next: Morocco, Breeze, Dash, Maui, and Rain. Each design is available in black.
I want to install my screen outside. Will my HIDEAWAY Screen rust or otherwise require any maintenance?
Our products are made with powder-coated aluminum, which does not rust, making it the ideal material for outdoor use (and indoor use). Additionally, each HIDEAWAY screen is professionally powder coated with UV-resistant paint to ensure it doesn’t fade and is more resistant to chipping or scratching.
Do you offer installation services?
We do not currently offer installation services; however, many contractors familiar with our products provide professional installation. Please use the Contact Us form to inquire about recommended contractors in your area.
Shipping, Returns & Warranty
Where do you ship?
We ship to the contiguous United States.
How long will it take to get my orders?
HIDEAWAY products will ship within 2 business days and will take roughly 5-10 business days to arrive.
What are the shipping costs?
For all Domestic Orders in the Contiguous U.S over $899. *Conditions Apply
What is your return policy?
If you're not happy, neither are we. We offer a 30-day trial on all standard products. Contact us to set up a return, and we will make the necessary arrangements. Please email clientcare@hideaway.inc to start the process.
What is the warranty on HIDEAWAY Screens?
Our products are designed to last. We are also aware that sometimes defects do happen. If any issues arise within one year from your purchase date, please do not hesitate to contact us to discuss your replacement options. Please email us clientcare@hideaway.inc or call (800) 604-8717
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form.